Return and Refund Policy
At Exclusive Tax & Notary, we take pride in delivering high-quality digital products that provide instant value to our customers. Because all of our items are delivered electronically, we have a no-return and no-refund policy once a purchase is completed.
Digital Product Sales Are Final
All sales of digital downloads, templates, eBooks, and other electronic files are final due to the nature of digital content. Once your order is confirmed and the product is delivered, it cannot be returned, exchanged, or refunded.
Exceptions for Technical Issues
If you experience problems accessing or downloading your purchased product, please contact us at [infoexclusivetax@gmail.com] within 7 days of purchase. We will:
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Re-send the download link, or
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Provide the file through an alternative secure method.
Duplicate Purchases
If you accidentally purchase the same digital product more than once, contact us within 48 hours of the duplicate order. Upon verification, we will issue a refund for the extra purchase.
Contact Us
If you have any questions about this policy or need assistance with your order, please reach out to us:
📧 Email: infoexclusivetax@gmail.com
📞 Phone: (214) 664-2376